Terms of Use

Senti-Bot usage

These Senti-Bot Terms of Service (“Terms”) and Privacy Policy govern the relationship between Sentimenti sp. z o.o., located in Poznań, Poland, and Users of Senti-Bot (“Tools”).

Without acceptance of these Terms, use of Senti-Bot is not possible.
These Terms of Use contain critical information regarding your rights and obligations, as well as conditions, limitations, and exclusions. Please read these Terms of Use carefully before accessing or using the Tool. By using the Tool in any manner and for any purpose, with or without a user account, from any device and location, you agree and acknowledge that:

  1. You have read and understood these Terms of Use and accept and agree to be bound by these Terms of Use as they appear each day you use the software;
  2. You accept all obligations set forth in this document;
  3. You are of legal age and able to use the tool;
  4. You are not subject to a jurisdiction that expressly prohibits the use of similar software;
  5. You understand and agree that Senti-Bot is an experimental software and Sentimenti Ltd. is not responsible for any financial losses incurred as a result of using the software core of Senti-Bot;
  6. You use the software at your discretion and risk.


  1. Sentimenti – a limited liability company located in Poznań, Św. Marcin Street 11/8, 61-803 Poznań, Poland, hereinafter referred to interchangeably as Sentimenti;
  2. User – an individual or legal entity using the software;
  3. Senti-Bot – software, a tool available online that, when connected to a user’s account on a stock exchange (financial institution) operated by the tool, assists the user in making investment decisions based on built-in trading strategies, hereinafter referred to interchangeably as a trading bot. The tool is wholly owned by Sentimenti;
  4. Trading strategies – built from financial and behavioral indicators, such as current price, expected future price, intensity of emotion, sentiment and emotional arousal for the financial instrument supported by Senti-Bot. The range of indicators within a trading strategy can be optimized, with the goal of obtaining the best possible results. Clients may or may not be informed about the optimizations;
  5. Free trial: a trial version of the tool available free of charge to users for a limited period of time. The availability of the tool’s functionality strategy is limited in the free trial version;
  6. Subscription: one of the selected paid plans that allows the User to use the tool. After registration, you can pay for any subscription currently offered.

Access to Senti-Bot (tools)

  1. To use the Senti-Bot tool, follow the instructions posted on sentistocks.com or provided by email after purchasing the selected subscription. As a condition for using the tool, you must open an account at a financial institution designated by Sentimenti that handles financial market operations. Sentimenti reserves the right to change the procedure for accessing the tool depending on external regulations – that is, the requirements of the institution handling financial market operations;
  2. You must protect the login details of your account opened with the financial market operations institution and keep your password strictly confidential. We assume that all activities on the User’s account are performed by the User or under the User’s supervision.

Offers and prices

  1. All offers and free trial versions of the tool are without obligation. However, all offers and free trial versions are always subject to these Terms and Conditions;
  2. We reserve the right to change prices depending on market conditions. You agree to any price changes, which will take effect immediately

Free trial version

  1. Sentimenti may create conditions for access to the tool as part of a free trial period;
  2. Sentimenti reserves the right to introduce or withdraw the option for users to choose a free trial period at any time.

Subscription and payment

  1. To use SentiBot and its range of functionality, a Subscription is required;
  2. Subscriptions are offered based on the selected plan for a fixed amount and for a specific period of time, the length of which depends on the selected plan;
  3. Sentimenti offers several subscription plans that vary in duration;
  4. The subscription price will be invoiced automatically based on the duration selected by the User . It is possible to pay with credit cards, debit cards and other forms of payment that allow automatic subscription billing, which are displayed with each subscription order;
  5. By selecting one of the payment options, you agree that we may initiate a payment or series of payments on your behalf using the payment method of your choice. All payment details will be kept confidential
  6. Your subscription will continue for the period you have selected and will be automatically renewed upon expiration for the same period you have selected;
  7. The User may cancel the subscription until the end of the period already paid for. The User’s access will remain active for the period for which the User has already paid;
  8. The User’s data may be deleted upon cancellation of the Subscription or access to the trial version.


  1. Users have the right to cancel their subscription or trial version at any time;
  2. Sentimenti reserves the right to retain all payments made by Users before deciding to cancel a subscription.

Removing access to Senti-Bot (tools)

  1. Access to Senti-Bot may be deactivated by the User at any time by disabling the API keys in the account settings of the institution trading the supported financial instrument, or by sending an email requesting the deactivation of the key to: support@sentistocks.com;
  2. Sentimenti reserves the right to cancel the Senti-Bot service within 14 (fourteen) days from the date of publication (in the manner adopted for notification of changes to the Terms and Conditions) of the statement of cancellation of the Senti-Bot service.

Disclaimers and representations

Sentimenti does not warrant or make any representations regarding the accuracy, likely results or reliability of the strategies used in the Senti-Bot trading bot.

Limitation of liability

  1. Sentimenti is not a broker, financial advisor, investment advisor, portfolio manager or tax advisor. Any values presented by the tool do not and will not constitute an offer for any financial instrument or investment advice or investment recommendation (such as a recommendation to buy/sell an instrument);
  2. You expressly agree that you use the tool in the form of Senti-Bot at your own risk;
  3. Sentimenti shall not be liable for any damages, including direct or indirect damages consisting of bodily injury or health disorder, damages for loss of data or other damages of a property nature, incurred by you or third parties in connection with the use of Senti-Bot under the Terms of Use, as well as for damages incurred by you or third parties in connection with the violation of the Terms of Use. In particular, Sentimenti shall not be liable for damages resulting from the use, misuse or inability to use Senti-Bot, damages resulting from loss or corruption of data caused by hardware, or software failures, or circumstances beyond Sentimenti’s control, damages resulting from the distribution of malware through the tool or the sending of spam by the User, or third parties;
  4. Sentimenti shall not be liable for lost profits incurred by the User or third parties using Senti-Bot;
  5. Sentimenti shall not be liable for the User’s loss of his/her Senti-Bot password and login or his/her password and login for his/her account with a financial institution by third parties (regardless of the method of entry);
  6. Sentimenti shall not be liable for the non-performance or improper performance of Senti-Bot services due to the fault of third parties (in particular, financial institutions with which Senti-Bot is connected, telecommunications operators, telecommunications and electricity providers);
  7. Sentimenti shall not be liable for damages resulting from the User’s use of the tool in a manner inconsistent with applicable laws and the provisions of the Terms and Conditions, nor for damages resulting from the provision of incomplete or false data;
  8. Sentimenti reserves the right to interrupt or limit availability in the use of Senti-Bot if this is due to the need for repair, expansion, modification or maintenance of the hardware, or software, or acts of God, acts or omissions of third party parties, or other circumstances beyond Sentimenti’s control;
  9. You acknowledge that, in addition to the risks listed in Section 9, there are other risks associated with the purchase, storage, and use of financial assets (especially cryptocurrencies) for which Sentimenti is in no way responsible.


  1. The User has the right to submit complaints on matters related to the use of Senti-Bot to the e-mail address: support@sentistocks.com;
  2. Complaints will be processed in the order in which they are received by Sentimenti. In the complaint, it is necessary to specify the e-mail address to which a response to the complaint is to be sent. If the condition referred to in the preceding sentence is not met, the complaint will not be considered by Sentimenti;
  3. Sentimenti will endeavor to consider the complaint within 7 (seven) days of receipt. If it is not possible to process the complaint within this period, Sentimenti is obliged to notify the User immediately, stating the reason for the delay and the expected date for processing the complaint;
  4. Immediately after considering the complaint, Sentimenti will respond to the User regarding the complaint. The response will be sent to the User’s e-mail address indicated in the body of the complaint.

Final Provisions

  1. Sentimenti reserves the right to change the Terms of Use by publishing their new content on https://sentistocks.com. The changes become effective on the day they are published on https://sentistocks.com. The User may refuse to accept the amended Terms of Use at any time by sending his/her refusal to the e-mail address: support@sentistocks.com. Refusal to accept the new Terms and Conditions will result in the blocking of access to Senti-Bot for the User, with Sentimenti retaining all payments made by the User;
  2. Sentimenti reserves the right to change the software enabling Senti-Bot at any time, without changing the Terms and Conditions or notifying Users, as well as to expand and limit the services provided without prior notice to Users;
  3. The terms of processing of users’ personal data and their rights in connection with the processing of their personal data are regulated in detail in the Privacy Policy document;
  4. The applicable law for all legal relations arising from the Terms of Use is Polish law. Any disputes will be resolved amicably in the first instance, and if no amicable settlement can be reached, by a common court with jurisdiction over the seat of Sentimenti
    In matters not regulated in the Terms of Use, the applicable provisions of law shall apply, in particular the provisions of the Civil Code and the Act of 18 July 2002 on the provision of electronic services.